Concurrent Sessions

Space is limited so please ensure you indicate your top two preferences for both days on the Registration Form.

CS1 Information Management and Technology (IMIT) in an Integrated World: Crossing the Divide

Given the increasing focus and commitment to service integration, the challenge soon emerges related to integrating information across service entities (such as Health Authorities). It can be difficult to push for consistency, standardization within a single organization and this challenge compounds when working across organizations. Current Information Management and Technology and Health Information Management leaders will discuss their perspectives on the requirements for successful transformation.

Presenters:
Philip Barker, Vice President, Information Management,
Philip Barker leads the governance and strategic management of our information management systems and technologies that support greater integration and collaboration within the region, clinical operations, and provincial eHealth initiatives. Our healthcare system is knowledge-intensive and depends on managing the flow of information to provide easy access to the right data with the aid of modern technology. Philip provides strategic leadership to our professionals in Information Management Planning and Support, Health Information Services and Privacy, Clinical Informatics and Corporate Information Systems, Information Technology Infrastructure and Biomedical Engineering.

Philip has more than 25 years of healthcare management and consulting experience in public and private sectors. Throughout his past decade of experience with IBM, Philip has managed consulting services on a number of significant initiatives at Fraser Health, the BC Ministry of Health, and Alberta Health and Wellness. He served in senior leadership roles with the Simon Fraser Health Region, the Fraser-Burrard Hospital Society, the Calgary District Hospital Group and the University Hospital in Saskatoon. Philip currently serves on the Board of Directors of Healthy Heart Society / IMPACT BC. He has a Master of Health Services Administration from the University of Alberta and has earned the designation of Certified Health Executive (CHE) from the Canadian College of Health Service Executives.

Yoel Robens-Paradise, Executive Director of Health Information Management, BC Lower Mainland
Yoel Robens-Paradise is accountable for providing organization-wide leadership and strategic planning for HIM at Fraser Health Authority, Providence Health Care, Provincial Health Services Authority and Vancouver Coastal Health Authority. He leads services provided by approx 1,450 staff in Registration, Records Management, Coding and Transcription at 38 Health Care sites. Prior to this role, he was the Director of Health Records Services for Providence Health Care in Vancouver, British Columbia where he also served as Privacy Officer. Previous experience includes directing the Health Canada funded Regional Evaluation of Surgical Indications and Outcomes, serving as the Director of Evaluation for the Vancouver Richmond Health Board and Manager for the Center for Clinical Effectiveness at Henry Ford Health System in Detroit.

He received his Masters in Public Administration and Health Policy from Columbia University and has spoken at numerous conferences, and published articles on health information management, outcomes measurement and planning and evaluation of health services.

Barry Rivelis, Chief Information Officer, Provincial Health Services Authority
Barry Rivelis was appointed Chief Information Officer at PHSA in June 2009 and assumed responsibility for the overall technology strategy and leadership for the Information Management Technology Services (IMITS) for PHSA, Vancouver Coastal Health, Providence Health Care, Ministry of Health eHealth operations and BC Ambulance Service.

Prior to joining PHSA, Barry held the position of Vice President, Healthcare at TELUS Corporation, where he was responsible for leading TELUS's national healthcare strategy from 2004 to 2008. Barry brings an extensive background in information technology and management through experience gained in a variety of settings, including senior level positions with Cap Gemini Ernst & Young (CGEY) in Vancouver and Ernst & Young Consulting in Toronto. He holds a Bachelor of Arts in Economics from York University and an MBA from the Schulich School of Business.

CS2 Citizen Engagement: Exercising Public Judgement in Health Systems Planning

Canada's health sector has recently become the site for some of the most ambitious and interesting attempts to engage patients and citizens in policymaking. Whether it's determining funding priorities for hospitals or designing new approaches to patient care, a series of original initiatives aimed at increasing public participation have begun to change the historic relationship between patients and providers. This session will explore the concepts and methods employed in different jurisdictions.

Presenters:
David Hume, Executive Director, Citizen Engagement, Government of British Columbia
David Hume is Executive Director, Citizen Engagement for the Government of British Columbia. His small but high impact team is helping ministries across government think through and launch better ways to bring British Columbians into the process of improving policy and services that affect them. David has been full time with the Province of BC since May 2009, and before that has worked in various consulting and project roles with the UN, OECD, the Province of New Brunswick, the Federal Government and the Government of New Zealand. Starting out in 2002 with an organization called the KTA Centre for Collaborative Governance, and continuing as the owner/operator of his own firm, most of his work has been focussed on how and why the web matters to the way we govern.

Peter MacLeod, Principal, MASS LBP
Peter MacLeod is the co-founder and principal of MASS LBP, an innovative firm based in Toronto which works with visionary governments and corporations to deepen and improve public consultation and engagement. Since 2007, MASS has led some of Canada's most original and ambitious efforts to engage citizens in tackling tough policy options while pioneering the use of Civic Lotteries and Citizen Reference Panels on behalf of a wide array of clients.

Over the past ten years he has worked with leading organizations in North America and Europe, including Fast Company magazine, Vancouver's Wosk Centre for Dialogue, Britain's Demos think tank and the Kaospilots, a Danish school for business design and social innovation. A fellow at the Centre for the Study of Democracy at Queen's University, he writes and speaks frequently about the citizen's experience of the state, the importance of public imagination and the future of responsible government. A graduate of the University of Toronto and Queen's University, he subsequently left his doctoral program at the London School of Economics to found MASS, after travelling across Canada and visiting nearly 100 federal constituency offices. He is the 2008 recipient of the Public Policy Forum's prestigious Emerging Leaders Award.

CS3 Next Generation Leaders: Finding, Building & Securing the Future Talent Pool

Leadership development and talent management are an organization's most critical people issues. Meeting tomorrow's challenges requires new skills and different qualities—and fresh models for finding, developing, and engaging next generation leaders. This session will explore different organization's efforts to select and prepare high talent staff for leadership roles. What lessons can be applied to prepare your leaders for the new age of healthcare?

Presenters:
Ellen Pekeles, Vice President Human Resources, Vancity Credit Union
Ellen Pekeles is the Vice President of Human Resources for Vancity Credit Union, Canada's largest credit union, with $15 billion in assets, over 420,000 members and 59 branches throughout Greater Vancouver, the Fraser Valley and Victoria. Ellen is accountable for ensuring that Vancity employees have the skills, commitment and passion to bring Vancity's vision of 'Redefining Wealth' to life. Ellen joined Vancity in November 2006 as the Vice President of Community Leadership, and one year later became the Senior Vice President of Strategy until October 2009. Prior to joining Vancity, Ellen was a Chief Operating Officer in Vancouver Coastal Health from 2002-2006.

In that role she was responsible for the full spectrum of healthcare in 11 municipalities and 14 First Nations communities, with a population of just under 300,000 people, 3500 staff and a $350M budget. She previously served as Vice President, Programs in the North Shore Health Region from 1999-2001, and before that, spent nine years in Edmonton in a variety of senior positions in a regional healthcare system. Ellen holds a Bachelor of Science Degree in Physical Therapy from University of Toronto (1979), a Master in Health Administration from University of Ottawa (1987) and is a Certified Health Executive (1992). Ellen was a CCHSA Health Systems Surveyor from 1997-2002.

Dr. Lynn Stevenson, Executive Vice President, People, Organizational Development, Practice and Chief Nurse, Vancouver Island Health Authority
In her current role, Lynn provides strategic leadership for Human Resources, Organizational Development, Professional Practice, Research, Ethics and Quality and Patient Safety. Prior to this, Lynn held executive positions at Fraser Health, the BC Cancer Agency and the former Capital Health Region. Lynn has a PhD with a research focus on organizational change, practice and leadership. She is a Fellow of the Canadian College of Health Leaders, a CHSRF EXTRA Fellow and holds Adjunct Professor positions in the Schools of Nursing at the Universities of British Columbia and Victoria. Lynn has served on several boards, presents widely and has many publications in peer-reviewed journals. In 2008 she received the National Nursing Leadership Award from the Canadian College of Health Leaders and in 2011 was given a Distinguished Alumni Award from the University of Victoria.

CS4 Leaders for Learning: A Healthcare Leadership Development Program for New and Emerging Leaders

Leaders For Learning is an interprofessional leadership program for new and emerging leaders in healthcare. The intent of the program is to provide a foundational leadership development opportunity for new leaders to learn with, from and about each other; to effectively lead staff and influence change; to improve quality and create an environment that fosters safe patient/client care. Leaders learn coaching skills and receive coaching to enhance their leadership development. The program, developed and delivered internally, originated from BC Children's Hospital and BC Women's Hospital and expanded to all agencies and corporate areas of the Provincial Health Services Authority.

Presenters:
Debbie McDougall, RN, BsN, MsN, Senior Leader, Clinical Education, BC Women's Hospital and Health Centre
Debbie began her career in perinatal nursing and has been with BC Women's Hospital and Health Centre of British Columbia (BCW) for 30 years, with the past 20 years focused in education. She has a Masters of Science in Nursing with an education leadership focus. Debbie is currently the Senior Leader for Clinical Education in the department of Learning and Development. In this role, Debbie works with multiple clinical programs and interprofessional groups within the organization, in addition to partnering with provincial health and post-secondary organizations. A key area of focus in Debbie's role is preceptor, mentor, clinical educator and frontline leader development programs. She has been involved in the development and evolvement of the C&W Preceptor / Mentor Internship Program over the past 12 years and the Foundational Leadership Program over the past 7 years. Debbie also works as an independent practice education consultant, offering her experience in project management, knowledge brokering, and education design and delivery.

Dori Van Stolk, RN, BScN, MA, CEC, Senior Leader, Clinical Education, BC Children's Hospital
Dori Van Stolk, RN, BScN, MA, CEC, has over 20 years of healthcare experience with a clinical background in pediatric oncology. She has created, developed and facilitated many employee development programs, including Leaders For Learning. She has seen the value of coaching with healthcare leaders as they transition to a leadership style that values openness, curiosity and compassion within the context of the work relationship. Bringing coaching to the healthcare environment is one way to improve team functioning and foster a respectful environment that ultimately makes it safer and more effective for the organization, patients/clients and families. Dori has a BSc in Nursing from U of Alberta, an MA in Leadership and a Graduate Certificate in Executive Coaching from Royal Roads University. Her current role, as Senior Leader, Clinical Education at BC Children's Hospital focuses on developing and overseeing orientation, professional development, leadership and interprofessional programs for staff.

CS5 Public Private Partnerships: Experience and Lessons

Public Private Partnerships (P3) provide an alternative solution to traditional methods for procuring and maintaining new facilities. Used world wide, they can offer compelling value for money. A panel of seasoned P3 experts will bring their lived and unique perspective to increase participants' understanding of the P3 concept in BC, and how it can support the transformational journey to world class facilities. The session will focus on five areas: an overview of P3 use (globally, in Canada, and in BC), the rationale for using P3s, how P3s are structured to keep projects on time and on budget through all phases, how P3 facilities actually work and are operationalized (once built); and lessons learned to date based on lived experience.

Presenters:
Sarah Clark, CEO, Partnerships BC
Sarah Clark has been CEO of Partnerships BC since 2010. Previously, Ms. Clark served as Vice President, Partnership Development and Delivery. Before joining Partnerships BC, Ms. Clark worked for Bombardier Transportation where responsibilities included proposals for public private partnership projects and project management of rapid transit projects, both locally and internationally. Ms. Clark is a Professional Engineer and is a member of the Association of Professional Engineers and Geoscientists of British Columbia. She holds a Bachelor of Science Degree in Civil Engineering from Queen's University.

David Ingram, Executive Director, Public Private Partnerships, Lower Mainland Facilities Management, Fraser Health, Providence Health Care, Provincial Health Services Authority, Vancouver Coastal Health
Dave has worked with Fraser Health for the past five years, during which time he has been responsible for the planning and procurement of the $239M Jim Pattison Outpatient Care and Surgery Centre (scheduled to open this year), the planning and procurement of the $30M Chilliwack Hospital expansion (which opened earlier this year) and the planning, procurement and current development of the $512M Surrey Memorial Hospital Redevelopment (currently under construction). Prior to joining Fraser Health, Dave lived in Scotland, where he worked with PricewaterhouseCoopers in their healthcare consulting practice. During that time, Dave worked with many of Scotland's largest healthcare organizations on projects ranging from infrastructure development, to reorganization, to performance improvement.

Tracy Irwin, Director, Clinical Lead, Capital Projects – RCH Redevelopment, Fraser Health
Tracy has held leadership roles in Fraser Health in hospital planning, clinical and operational transition, and clinical operations—all working within a public-private partnership. Holding key leadership roles during both the construction and operational phases of the Abbotsford Regional Hospital and Cancer Centre project has given Tracy a unique long term perspective on the public sector experience of working in a P3.

Tracy has worked extensively in healthcare, leading strategic and business planning initiatives, new program development, and process redesign. She holds a Bachelor of Arts (Psychology) and a Masters of Health Administration from the University of British Columbia. She is an Adjunct Professor for the UBC Faculty of Medicine.

Rudi van den Broek, BSc, MPA, EDAC, Chief Project Officer & General Manager Special Projects, Vancouver Island Health Authority
Rudi van den Broek was appointed Chief Project Officer & General Manager Special Projects, Vancouver Island Health Authority in 2007. Rudi is accountable for the successful delivery of large scale projects for VIHA including the recently opened $350M Patient Care Centre in Victoria which won the PFI 2010 International Project of the Year. Rudi is currently developing four other projects with an aggregate value of $1B.

Prior to this appointment Rudi was the Health Practice Leader and Assistant Vice President of Partnerships BC – a post he held for over four years. During his time at PBC, Rudi also made significant contributions to the development of innovative procurement and contractual structures in the post secondary, health and real estate sectors. Rudi offers extensive strategic planning experience in the delivery of major healthcare facilities.

Over his career, Rudi has held senior roles in ministries, crown corporations and Treasury Board Staff. Working in the areas of Green Buildings, energy retrofits, capital delivery and strategic planning over the past 15 years have provided him with an in-depth knowledge of project management skills and constructive working relationships with leaders throughout the health sector. Rudi holds a Bachelor of Science in Archaeology and Biology and a Masters in Public Administration from the University of Victoria. He has also completed the Royal Roads University's Health Care Leadership Program and is EDAC Certified.

CS6 Social Media Strategies for Healthcare Communication

The rise of social media is changing how the broader public and healthcare consumers collect and share information as they interact with one another and with organizations. Strategic use of social media includes considering specific communication challenges and opportunities related to healthcare services and healthy living initiatives. Participate in this interactive session to learn more about social media, its strategic integration into healthcare communications, and how three panel members are tackling challenges and generating new opportunities to reach key audiences using these tools.

Presenters:
Therese Mickelson, ABC
Therese Mickelson, ABC, is an internationally Accredited Business Communicator who has managed a wide range of public relations issues and initiatives in both the public and private sectors over the course of 20 years. She has successfully implemented strategic communications involving issues management and crisis situations, from labour disruptions and major condominium fires involving evacuations, to natural disasters like the 100-year flood in Manitoba. As the former Manager of Corporate Communications for the City of Coquitlam, she has an extensive understanding of the issues, opportunities and challenges facing local government, and she has also provided her communications expertise at a provincial level and in the private sector. She has been recognized with multiple professional awards, counseled both political and non-political staff and served as the City of Coquitlam's media strategist and spokesperson.

Therese now applies her expertise as a communications consultant, delivering communication advice and implementation support, including specializing in social media, issues management and crisis communication.

Clay Adams, Vice President, Communications and Public Affairs, Vancouver Coastal Health
Clay Adams has extensive experience in strategic communications and planning, media relations, issues management and stakeholder communications in Australia and Canada. A former-journalist and feature writer, communication roles in his-native Australia included National Head of TV Publicity for the Australian Broadcasting Corporation, and Consultant Director to the Special Broadcasting Service.

Clay has established himself as one of the most experienced healthcare communicators in Canada through positions such as Senior Public Affairs Officer with Alberta Health, Director of Communications for East Central Health in Alberta, and Director of Communications for the North Shore Health Region in Vancouver—named Canada's best health region by Maclean's magazine from 2000 to 2002.

An Accredited Business Communicator (ABC) with the International Association of Business Communicators, he has won several regional, national and international awards for communications excellence. He is a former-President of the Health Care Public Relations Association of Canada (HCPRA) and served on the Boards of IABC's BC Chapter, the Alberta Underwater Council (a former-President), and the BC Underwater Council.

Tim Church, Director of Communications, Washington State Dept. of Health
Tim Church is the director of communications for the Washington State Department of Health and a recent past president of the National Public Health Information Coalition (NPHIC). He oversees department communications including media relations, risk communications, employee communications, social media, and web content. Tim has an extensive communications background. He graduated from Washington State University's Edward R. Murrow School of Communication with a degree in broadcast journalism and worked in television news for almost 15 years. He's been a news writer, on-air reporter, producer, and managing editor. He's also served as a public information officer for the Washington State Senate.

CS7 Data and Decisions: What is the Connection?

Healthcare leaders are often expected to use data to support them in making important decisions, but in practice having the right information at the right time can be challenging. While we are "data rich" when it comes to factors such as last period's activity volumes, total costs and wait times, we are at the same time "data poor" in factors such as quality of care, relative performance, and cost-effectiveness. In this presentation and panel discussion we will share several practices for increasing the quality and usefulness of your data.

Presenters:
Jason Goto, President, AnalysisWorks
Jason Goto founded AnalysisWorks in 2000 to offer evidence-based management consulting services in Healthcare, Education and Aerospace. He has grown AnalysisWorks into a thriving practice of 11 talented professionals, who specialize in applying analytical techniques to help organizations operate more efficiently and strategize more effectively. He holds an Engineering degree from the University of Waterloo, and a Masters of Science in Management Science from UBC. He taught courses at the graduate and undergraduate levels at the Sauder School of Business in simulation methods, statistics, and consulting practices. In 2010 he was recognized as one of Business in Vancouver's Top 40 Under 40.

Other panel members TBC